Your privacy matters at Aurora Crew.

Data protection obligations

Aurora Crew complies with UK data-protection legislation, including the Data Protection Act 1998, the UK GDPR, and successor laws. We never sell personal data, and we process information solely to deliver and improve our products. Our practices align with the Google Play Developer Program Policies and Apple’s App Store Review Guidelines.

1. Information we collect

We collect only the data needed for our services to function as expected:

2. How we collect information

• Registration on our website or apps.
• Correspondence through chat, email, in-app messaging, or social applications you connect to Aurora Crew.
• Interactions with our sites, services, content, and advertising (analytics cookies may record usage patterns).
• Investment discussions or enquiries about partnering with Aurora Crew.

3. Why we use personal information

• Enable you to access and use our websites, services, and apps.
• Operate, protect, improve, and optimise performance and reliability.
• Send service, support, and administrative messages, including security alerts and technical notices.
• Share marketing or promotional updates that may interest you (opt out at any time in-app or within emails).
• Comply with legal obligations, resolve disputes, and enforce agreements with partners and suppliers.

4. When we share information

• We do not sell personal data.
• Service providers may process data on our behalf under strict confidentiality agreements (for example, cloud hosting, analytics, crash reporting).
• Stores (Google Play and the App Store) may receive information as part of in-app purchases, compliance reviews, or fraud investigations.
• We may disclose information to comply with law, respond to valid legal requests, or protect Aurora Crew, our users, or the public.

5. Retention & security

• We retain personal data only for as long as necessary to provide services or meet regulatory requirements.
• We apply layered security controls: encryption in transit and at rest, role-based access, device safeguards, and monitoring for suspicious activity.
• If a breach occurs, we notify affected users and regulators in line with applicable law and Store requirements.

6. International data transfers

Aurora Crew may process data in the UK, the European Economic Area, or other countries where our partners operate. When transferring data internationally, we rely on appropriate safeguards such as standard contractual clauses and Store-approved transfer mechanisms.

7. Children’s privacy

Our services are not directed to children under 13 (or the age defined by local law). We do not knowingly collect personal data from children. If you believe a child has provided information, contact us immediately to request deletion.

8. Your controls & choices

• Adjust app permissions at any time through your device or account settings.
• Opt out of marketing communications using the unsubscribe link or in-app controls.
• Request access, corrections, portability, or deletion by emailing hello@auroracrew.com.

Using our website and cookies

We may collect personal information when you visit our website. While browsing data alone does not identify you, we log pages visited, timestamps, and the IP address assigned to your device to understand performance and prevent abuse.

Our apps access photos only when you grant permission and solely to perform app features. We do not store or reuse those photos once the requested content is generated.

User data deletion requests

You can request data deletion in two ways:

• Open the app, navigate to Settings, and tap Delete Account.
• Open Settings > Email Us, then write to us with your deletion request.

Updates to this policy

We may update this Privacy Policy to reflect new features, Store guidance, or legal requirements. When changes are material, we will notify you via the apps, our website, or email before the update takes effect.

Contact information